We’re thrilled to announce that Ebly Posada was recently promoted to the position of Operations Manager at DDA Forensics. This well-deserved promotion comes as part of our commitment to excellence and our continuous efforts to improve service delivery across all our operations.
“Ebly is an integral part of our operations, demonstrating exceptional leadership, dedication, and problem-solving skills. Her promotion is a testament to her hard work and the trust we have in her ability to drive efficiency and success,” says Brian Peterson, Managing Partner, DDA Forensics.
In her new role, Ebly will play a key leadership role and oversee the entire claims process from start to finish, including:
- Streamlined Onboarding: Ebly will manage the claims journey from the initial onboarding process to the final assignment of experts. Her strategic oversight ensures that every claim is handled efficiently and effectively.
- Enhanced Response Times: Ebly will continue to lead our fast and efficient response times to our clients. Timeliness is critical in our industry, and Ebly’s leadership will help guarantee that reports and communications are submitted promptly and accurately.
- Expert Coordination: With a strong background in the industry, Ebly will ensure that the correct experts are assigned to each claim. By keeping an open line of dialogue with our experts, she will ensure that each case is matched with the best possible professional for the job.
“I’m grateful to be part of DDA Forensics, where collaboration between our experts and administrative staff is truly valued. Our Managing Partners emphasize integrity and dedication, which allows us to navigate the complex claims we handle with confidence. Every file we work on is approached with empathy and efficiency. At the end of the day, we’re helping clients through challenging situations. Our goal is always to exceed expectations with streamlined accuracy,” says Ebly Posada, Operations Manager, DDA Forensics.
Ebly’s new responsibilities extend beyond the day-to-day operations. She will also be overseeing staff, experts, assignments, and clients in 7 states. As the new central point of contact, she will be the go-to person for all queries and concerns, ensuring a cohesive and streamlined approach to handling claims and client communications.
Her promotion is not just a milestone in her career, but also a significant step forward for DDA Forensics. With Ebly at the helm of operations, we will continue to deliver clear, concise, conclusive results, while driving improved performance and satisfaction across all states and regions we serve.
Congratulations, Ebly – we look forward to your continued success and leadership!
About DDA Forensics
DDA Forensics provides forensic engineering, building consulting and expert witness services for attorneys and insurance carriers throughout Alabama, Florida, Georgia, Louisiana, Mississippi, South Carolina, and Texas. We specialize in evaluating and determining the cause of property damage and failures for residential and commercial structures. With over 20 years of experience, the most advanced education, certifications and technologies, we provide objective and accurate forensic investigations that yield clear, concise, conclusive results. Learn more at www.DDAForensics.com.